At Kiyo solutions, customer satisfaction is our priority. Our return policy ensures a hassle-free process for returning items.
Items can be returned within 14 days of receipt, provided they are unused, in their original packaging, and accompanied by proof of purchase.
Customized products, clearance items, and gift cards are not eligible for returns unless they arrive damaged or defective.
Contact our customer service team with your order details to initiate a return. We will provide instructions for the return process.
After inspecting the returned item, we will issue a refund to the original payment method within 7-10 business days.
If you receive a damaged or incorrect item, contact our customer support immediately for resolution.